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I love this phone. This phone works anywhere and is the most cost efficient way for me to have a cell phone. Thank you Tracphone and Motorola
Anyway, my parent's have a tracfone and they live in the same area and theirs works. Then one morning I received an "unregisterd SIM" message. My tracfone worked great for about 3 weeks. So I suspect customer service was just feeding me a line. I called customer service and I think that they said that it was a temporary problem in my area that would be fixed soon. I could barely understand the customer service representative so I'm not 100% sure. I googled the problem and found that it is a common problem and that it is not worth the trouble to get it fixed, if you ever can. I'm trashing the phone and just considering it a lesson learned.
I've only had to replace the phone twice, the service is just as good as anybody else, it doesn't trash my small budget, and the service is not complicated. After reading the only two reviews available, I had to comment. I have used Tracfone for years and I think it is great. My usage is moderate, but I can't imagine using any other company even if my usage increases. They even have programs for automatically adding minutes, so I don't have to chase after a card at the last minute.
One-touch int'l calling does work at the same rate for local calls - you just need to register the numbers online and add the 800 redirect numbers to your phonebook. I bought two C139's from the TracFone site. Phone features are basic but intuitive, and the audio is first rate. 140mn/6mo [with online activation] for $19.99 seems like a pretty good deal. Excellent coverage nationwide - no dropouts for any major city or Interstate. If your cell use is modest or you need a phone for the road without roaming charges or coverage issues, this one's a good bet. Can't comment on customer service since I never needed it and hopefully never will.
I lost close to 60 not so cheap units in a customer service call and they did not take care of the issue. Get ready to waste all your minutes on 611 calls. The phone may work fine but the company managing it is awful. I could not make international calls like advertised in their website. (Unlike other companies 611 customer service calls are not charged as actual phone units).Took forever to get to customer service, which is not properly trained and cannot understand plain English (some do some don't). Charged me for calls not connected etc.Really disappointed. Really sad. With Tracfone you really get what you pay for.that is their motto and that is the reality.
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